Serenitynex

This document describes how we manage the data we gather on this site and explains why collecting some of your information is necessary. Please read this Privacy Policy before using our website.

We value your personal information and are dedicated to ensuring its privacy and security.

Personal data we collect:

When you visit our website, we automatically collect certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the site, we gather information about the individual pages or products you view, the websites or search terms that directed you to the site, and your interactions with it. This is referred to as 'Device Information.' We may also collect personal information that you provide during registration (including but not limited to name, address, payment information, etc.) to facilitate the fulfillment of any contracts.

Why do we process your data?

Our primary focus is to safeguard customer/user data. Therefore, we process only the minimal amount of data required to maintain the site's operation. Automatically collected information is used solely to identify potential abuse cases and to compile statistical data on website usage. These statistics do not identify specific users.

You can browse our website without revealing your identity or providing any information that identifies you as a specific individual. However, to use some features, receive newsletters, or fill out forms, you may need to provide personal data like email address, name, surname, city, company, organization, and phone number. Not providing this information may limit your use of certain features, such as receiving newsletters or direct contact via the site. For questions about required information, users can contact us using the provided address.

Your rights:

If you are an EU citizen, you have the following rights regarding your personal data:

1. Right to be informed.

2. Right of access.

3. Right to rectification.

4. Right to erasure.

5. Right to restrict processing.

6. Right to data portability.

7. Right to object.

8. Rights related to automated decision-making and profiling.

To exercise these rights, please contact us using the details below.

Additionally, if you are an EU citizen, please note that your data may be processed to fulfill contracts with you (e.g., if you place an order through the site) or to pursue our legitimate business interests as described above. Note that your information may be transferred outside the EU, including to Canada and the USA.

Links to other sites

Our site may include links to other websites that we do not own or control. We are not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy policies of any other site that collects personal data.

Data protection:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We implement appropriate administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data. However, we cannot guarantee the security of data transmitted over the internet or wireless network.

Disclosure of information required by law:

Any information we collect, use, or receive will be disclosed as required by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, ensure your safety or the safety of others, detect fraud, or respond to a government request.

Contact information:

For more information about this Privacy Policy or any matter related to your rights and personal data, you can send us an email.